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2K Customer Data Stolen, Sold Online After Support Desk Scam

3 years ago
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Image for article titled 2K Customer Data Was Stolen, Sold Online After Support Desk Scam

Screenshot: NBA 2K23

Again in September, 2K suffered an information breach when hackers have been someway capable of acquire entry to the corporate’s help desk, and in doing so impersonate official channels with a purpose to pay money for folks’s information. On the time the corporate wasn’t positive what, precisely, had been stolen, nevertheless it does now.

Through VGC, an e-mail was lastly despatched to these affected final week, saying that whereas there was “no indication that any of your monetary info or password(s) held on our techniques have been compromised”, the thieves have been capable of pay money for “some private information that was recorded about you while you contacted us for help, together with your e-mail tackle, helpdesk ID quantity, gamertag, and console particulars”.

That information was subsequently put up on the market on-line, so 2K is urging everybody receiving the October 6 e-mail from them to do the usual stuff like resetting passwords and maintaining a tally of their accounts for any suspicious exercise. Extremely, although, 2K’s correspondence additionally comprises the next assurance:

Ought to I belief emails from 2K?

Sure, our emails are as soon as once more safe. Nevertheless, we nonetheless suggest remaining vigilant round on-line communications throughout all platforms.

That didn’t assist with this hack! This wasn’t a case of hackers impersonating 2K’s help desk, they really bought maintain of the keys to it and despatched malicious hyperlinks to folks from the official e-mail, so “remaining vigilant” wouldn’t have been a lot assist!

Anybody who acquired malicious emails from the account after which clicked on the included hyperlinks was doubtless uncovered to some malware, which 2K says might be principally nullified by…restarting your pc.

Primarily based on extra investigative work and testing from our group, we consider energy off and powering in your machine will present extra safety from the malware.

Should you have been affected, or simply need to learn by way of 2K’s response, you may see the complete discover right here.



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