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"We wish to deeply apologize for any inconvenient this entire state of affairs could have created. Might you please observe these steps to reboot your console. Might you please attempt the steps beneath with a purpose to repair your difficulty and tell us the updates . Step 1 : Settings > units and streaming > blue ray > persistent storage > clear thrice > restart console and verify once more Step 2 : Flip off your console and router > unplug energy cords > wait 30 seconds > plug the ability twine again in > activate each units and verify once more . Step 3 : Take away your profile from the console > restart your console > register together with your account and double verify . If none of those steps fastened your difficulty our final step can be reset : Go to settings > system settings > console data > reset console > maintain my video games and apps > double verify." submitted by /u/MothCanDraw |