I’ve taken aside my collection 2 to repair it myself twice now. If urgent firmly on the highest and backside half doesn’t repair the hole then one thing wasn’t put again correctly. Which might seemingly clarify why it shuts off. And once I imply press firmly, I imply about as a lot as you’d want to interrupt an egg and never rather more. So in case you are struggling to snap the items again collectively then cease earlier than you break one thing.
Edit: so I simply checked my controller. There’s a hole that appears just like yours. And I had my good friend who has a brand new one ship me an image and it appears to be like the identical. However that doesn’t change the truth that one thing wasn’t put again collectively correctly.