God Of Battle Ragnarök’s $200 Collector’s Version is available in a gold embossed field, with a 16-inch duplicate of Norse god Thor’s Mjölnir hammer, a set of engraved dwarven cube, downloadable cosmetics, and extra. That “and extra” ideally will suck out a few of the sting should you, like different patrons have reported, open up your $200 field and understand that not solely is there no steelbook show case, however there’s no recreation code, both.
The steelbook case, digital code combo was already annoying with out this obvious manufacturing blunder. When the Ragnarök collector’s version was introduced earlier this summer season, with customized objects and downloadable content material however no bodily recreation to plop inside the very costly steelbook case, Ian Walker wrote for Kotaku that “it appears the gaming business is changing into more and more hostile to the idea of possession, which might be worrisome as older on-line storefronts are phased out.”
So that you pay a premium for bodily, for the $200 circumstances and the $70 video games, however you continue to may not get what you wished. It seems that most Collector’s Version errors contain each a lacking steelbook case and recreation code, however one Reddit person, who has since created the Twitter account @HelpUsSMS devoted solely to seeking rectification and compiling examples of comparable errors, obtained two codes for a similar in-game cosmetics as a substitute of 1 beauty code and one recreation code. And to this point, the dearth of perceived urgency in Sony’s efforts to resolve these points is barely resulting in extra frustration.
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“Have been you capable of get this resolved?” one other person requested them.
“In 5-7 days apparently,” they responded.
Different folks report similar waiting times and issue in commanding Sony’s speedy consideration.
“It’s unlucky that Sony has just about gutted their on-line assist. @AskPlayStation now not responds, and there’s no e-mail both,” HelpUsSMS told me over Twitter. “So now we have to both wait on the cellphone, or look ahead to a web-based chat.” And should you’ve ever purchased something earlier than, you understand how lengthy that may take. Sony didn’t reply to requests for remark in time for publication.